This page explains the basic deposit and withdrawal rules on Stockcoin.ai. Supported assets, networks, limits, processing times, and fees are shown in-product and may change from time to time.
- How to Deposit
- Log in and open the asset page
- Select the asset you want to deposit
- Choose one of the supported networks shown on the page
- Copy the deposit address or scan the QR code
- Wait for blockchain confirmations and account crediting
- Deposit Notes
- Only send the exact asset shown on the deposit page to the displayed address
- Make sure the sending network matches the selected receiving network
- If the wrong asset, network, or required memo/tag is used, recovery may be impossible
- Transfers below the minimum deposit threshold may not be credited
- Processing time depends on blockchain confirmations, network congestion, and platform risk checks
- How to Withdraw
- Open the asset page and choose withdrawal
- Select the asset and supported network
- Enter the withdrawal address and amount
- Complete the required security verification
- Submit the request and wait for review and on-chain processing
- Withdrawal Notes
- Withdrawals are only available for supported assets and networks shown in-product
- Withdrawal access may be temporarily restricted after password resets, device changes, or security events
- The platform may apply manual review based on security, risk, and compliance requirements
- Withdrawal fee, minimum amount, and estimated processing time are displayed in real time on the withdrawal page
- Internal Transfers
If the platform separates spot, perpetual, or other account balances, it may also support internal transfers. Internal transfers are not on-chain deposits or withdrawals, and supported assets or transfer paths are shown in-product.
- Frequently Asked Questions
- My Deposit Has Not Arrived
Please confirm:
- The blockchain transaction was successful
- The correct asset and network were used
- The minimum deposit amount was met
- The required confirmation count has been reached
If everything looks correct, contact official support and share the transaction hash.
- Why Is My Withdrawal Delayed
Withdrawals may be delayed due to:
- Blockchain congestion
- Platform risk review
- Incomplete security verification
- Abnormal withdrawal address or network information
- Important Note
The platform may restrict, pause, or subject deposit and withdrawal services to additional review based on applicable law, jurisdiction, AML requirements, or internal risk controls.